Here is lots of website for your airline refund Problem
This is a guide on how to claim a refund from an airlines refund . One thing you should know is that . only the person who has booked the ticket can claim for reinstatement . No other person like a relative can come forward and say that they want a refund. It does not work. we are sure; This guide will help you get the right information and implement it. If you have any specific issues, let us know.